> ## Documentation Index > Fetch the complete documentation index at: https://docs.liveclin.com/llms.txt > Use this file to discover all available pages before exploring further. # What's new > A tour of LiveClin 2.0: custom labels, new reports, send modes, photo questionnaires, integrations, and more. LiveClin 2.0 brings new features across the whole platform — from patient organization to reports, send modes, and integrations. Here's what changed. ## Custom labels Labels used to be fixed (high, medium, and low priority). Now you **create, edit, and color your own labels** — for example, by patient goal (hypertrophy) or by team member responsible. To apply one, open the patient profile, select the label in the **Labels** field, and save. ## Patient filters and export On the patients screen, the new **filter** combines more data: label, service, remaining service time (who expires in 3, 7, 15, or 30 days), and WhatsApp status (pending or confirmed). You can also **export** all patient information and **configure the table** — reorder, enable, or disable columns (such as showing the client's email). ## At-risk patients and expirations The home screen now highlights **patients at risk of churn** (those who have gone the longest without responding) and **expirations of the week** (those closest to ending their service), so you can prioritize attention and renewal. ## Engagement report In **Reports → Engagement**, you'll find two tables: * **Engagement ranking** — the patients who respond the most and with the longest streak appear at the top. Useful for creating dynamics, such as rewards for adherence. * **Churn risk** — the full list of those who respond little. Patients who stop responding tend to be the ones at highest risk of churn, so they're worth an active outreach. ## Sends report Shows the messages sent via **WhatsApp** and **email**, with how many were **sent**, **read**, and **clicked**. You track, per patient, whether the message was received, opened, and at what time. ## Responses report Unlike the sends report, here you see the **open, answered, and missed questionnaires**. When reading a response, you can tell whether the patient answered **completely or partially**, use the **GPT agent** to support feedback, and navigate through the pending responses. ## New send modes Automation gained two modes: **single send** (a one-off date, great for anamnesis) and **manual** (you build a schedule with multiple dates, times, and deadlines). The recurring modes now have a **send duration** field — **with an end date** (stops whenever you want) or **without an end date** (sends as long as the patient is active). See how to use them in [schedule sends](/en/tutoriais/questionarios/agendar-envios). ## Photo questionnaires When a questionnaire asks for a photo, all the images are gathered together when reading the response. Use **Add comparison** to open a carousel that compares the current photo with previous ones — ideal for visualizing the patient's progress. ## Integrations * **Z-API (your own WhatsApp)** — connect your number to send questionnaires through your own WhatsApp, which tends to increase the response rate. Available on the **Scale plan**, which also unlocks daily sends and **personalized messages** (in **Reminders → My templates**, with fields such as the patient's name). * **Webhooks** — a more advanced integration that connects LiveClin to other services (ChatGPT, Claude, and more). ## Referrals and subscriptions You now have a **referral code**: anyone who subscribes with your code generates **credits** that are deducted from your renewals. **Subscriptions** now use **Stripe**, with secure card registration and automatic recurring renewal. ## Next steps Put the new send modes into practice. Review what LiveClin does for your practice.