> ## Documentation Index
> Fetch the complete documentation index at: https://docs.liveclin.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reschedule sends

> Change the date, time, frequency, or deadline of already-scheduled questionnaires, and pause or activate sends for the patients you choose.

## Prerequisites

Before you start, you need:

* A LiveClin account with access to **Settings**.
* A questionnaire already scheduled for patients. See how to [schedule sends](/en/tutoriais/questionarios/agendar-envios).

## Step by step

<Steps>
  <Step title="Open the questionnaire schedule">
    Go to **Settings → Questionnaires → Questionnaires**, choose the questionnaire, and click **Schedule**. You see the patients linked to it.
  </Step>

  <Step title="Select the patients to reschedule">
    Check the patients you want to change (or select all) and click **Reschedule patients**.

    <Warning>
      When you reschedule, any **open** questionnaire (already sent and not yet answered) is **deactivated** — the patient can no longer answer it, and only the new schedule applies. If you don't want to lose responses in progress, wait for the current questionnaire's deadline to close before rescheduling.
    </Warning>
  </Step>

  <Step title="Choose the new method and configure it">
    Select the send mode (for example, daily or weekly) and set the **start date**, **time**, and, when applicable, the **frequency**. The modes are the same as in scheduling — the details are in [schedule sends](/en/tutoriais/questionarios/agendar-envios). Confirm with **Reschedule**.
  </Step>

  <Step title="Check the new schedules">
    Click **Actions → View schedules** to check the updated dates and times. LiveClin shows the open send and the upcoming scheduled sends.
  </Step>
</Steps>

## Pause or activate sends

To stop or resume sends for specific patients, select them in the list, click **Actions**, and choose **Pause questionnaires** or **Activate sends**.

## Do it from the patient profile

You can also reschedule, pause, or activate without going through the questionnaires screen. Go to **Patients**, open a patient, access the **Questionnaires** tab, and use the **actions** menu (three dots) → **Reschedule sends**.

## Next steps

<CardGroup cols={2}>
  <Card title="Schedule sends" icon="calendar-clock" href="/en/tutoriais/questionarios/agendar-envios">
    Learn in detail about the send modes and how to schedule them.
  </Card>

  <Card title="Create questionnaire" icon="clipboard-list" href="/en/tutoriais/questionarios/criar-questionario">
    Build the questionnaire you'll send to patients.
  </Card>
</CardGroup>