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Prerequisites

Before you start, you need:
  • A Liveclin account with access to Settings.
  • Optional: an image, if you want to illustrate the question.
Liveclin has two sources of questions: the Liveclin Library, with predefined questions, and My questions, where you create your own. This tutorial creates a custom question in My questions.

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Step by step

1

Open the questions tab

In the sidebar, go to Settings → Questionnaires and open the Questions tab.At the top, you’ll see My questions and Liveclin Library. For something custom, stay on My questions and click Add.
2

Set the icon, abbreviation, and title

Choose an icon for the question, a short abbreviation (for example, V for vegetable intake), and the title (for example, “Vegetable intake”).The abbreviation and icon help you spot the question quickly in your list.
3

Create a label (optional)

Labels organize your questions by topic. Click the + next to label, give it a name (for example, “Diet”), pick a color, and save. Then select the label you created.
4

Write the question text

Type the question — for example, “How many servings of vegetables did you eat last week?”. On the right, a preview shows how it appears to the client: icon next to the title, the question below, and the options.Optional: add an image. Upload the file, adjust the framing, and click Apply (scroll if the button isn’t visible).
5

Choose the response mode

Select how the client answers. Liveclin offers:
  • Single choice — the client picks one of the options you define.
  • Linear scale — numeric ranges such as 0–5, 0–10, or 1–10.
  • Emoji scale — for qualitative answers, such as satisfaction or stress level.
  • Metric — numbers with a unit (kg for weight, km for distance, steps, grams), for objective data.
  • Number — a number without a unit, for more general questions.
  • Open answer — free text, useful for feedback and opinions.
  • Photo upload — to collect images, such as before and after.
For the vegetable intake example, select Single choice.
6

Set up the options and ranking

Single choice allows up to five options. Create the ones you’ll use and delete the rest. For example:
  • About two servings a day
  • About one serving a day
  • No servings a day
For each option, set a ranking (from poor to great). In the example: two servings as great (top score), one serving as neutral, and no servings as poor. This lets you track the client’s progress over time.
7

Require an explanation (optional)

You can ask for a justification when the client selects a specific option. Choose Explanation on the desired option (for example, “no servings a day”) and write the prompt, such as “Why didn’t you eat any servings a day?”.When the client picks that option in the questionnaire, they must type the explanation — extra feedback for you.
8

Save the question

Click Save. The question appears in My questions, ready to be used in your questionnaires.

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Expected result

A custom question created in your library — with an icon, label, response mode, ranked options, and an optional required explanation — ready to add to your questionnaires.

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Next steps

Create questionnaire

Gather the questions into a questionnaire ready to send.

Schedule sends

Automate sending the questionnaire to your patients.